CUSTOMER INSIGHTS

Course/ workshop description

Customer Insights, Data Analytics, Big Data etc. have become the new buzz words among the business world. Join the one full day program to discover how you can unlock and benefit from the customer data you currently hold and can reach out too.

Modules/ workshop content

1. Learn what customer data is relevant.
2. Find out where you can access such data.
3. How to populate your existing customers records.
4. Discover opportunities for data analytics.
5. Identifying Your best customers and those to develop.
6. How to find new customers who are profitable.
7. Selecting lapsed customer who are worth wining back.
8. identifying products for customers and not customers for products.
9. How to increase customer values.

Duration

8 Hours (1 Full Days)

Fee

USDĀ 290 (inclusive of refreshments)

Commencing

21st October 2017