Upcoming

CUSTOMER SERVICE BY SRILANKAN AVATION COLLEGE

Course/ workshop description

Improve your communication skills, boost interpersonal competence and learn to groom oneself and many more with this 2 day workshop

Modules/ workshop content

1. Introduction to customer service
2. Starting service statistics
3. Interpersonal Competence
4. Communication process
5. First impression
6. Communication process
7. Barriers to communication
8. Non-verbal communication

Duration

16 hours (2 days)

Fee

USD 400

Registration deadline

10/22/2017

Commencing

28 and 29 October 2017

Facilitators

Ms. Joanne Jayamaha

 

ADOBE ILLUSTRATOR

Course/ workshop description

Discover the unique features of Illustrator, including how to create logos, professional type effects, complex airbrush effects and color control.

Objectives

• Understanding paths, views, selection tools, fills and strokes
• Setting up preferences and color settings
• Creating basic geometric shapes with the Shape tools
• Using a grid and smart guides to aid symmetrical drawing
• Using the Bezier Pen, Direct Selection tool, and Convert tool efficiently
• Applying and editing color gradients to filled regions
• Creating and using swatches, tints, gradients, and patterns on filled regions
• Transform tools including scaling, rotating, distorting, shearing, and reflecting
• Using the pathfinder panel to make complex shapes
• Working with the Blend tool / command and its options
• Creating a compound path

Duration

24 hours (2 hours/ 12 days)

Fee

MVR 2500

WORKPLACE BY FACEBOOK

Course/ workshop description

With this program, we will teach participants to use ‘Workplace’ effectively within the organization to achieve expected success.

Modules/ workshop content

• share data with the right people
• keep data secure
• automate everyday tasks
• manage activity while maximizing performance
• find everything in an instant and
• stay connected wherever you go

Duration

6 hours

Fee

MVR 2900

Commencing

21st October 2017

Website link

https://www.facebook.com/workplace

PRINCE 2 FOUNDATION CERTIFICATION

Course/ workshop description

PRINCE2 is a project management method covering the organization, management and control of projects. PRINCE2 is a structured approach to project management. It provides a method for managing projects within a clearly defined framework. It’s process-based approach for project management provides an easily tailored and scalable method for the management of all types of projects.

Objectives

PRINCE2 Certifications will benefit:
• Those who want to adopt PRINCE2 practice
• Practice Heads
• Project Managers
• Project Team Managers
• Project Support staff
• Project Coordinators
• Project Officers
• Consultants and contractors
• Business/Change Managers
• General Managers and those who want to have a formal recognition of their skills

Duration

24 (8 hours/3 days)

Fee

USD 1500

Commencing

1st October 2017

Website link

https://www.prince2.com/eur/why-should-i-study-prince2

Basic LINUX training

Course/ workshop description

Learn to use the most widely used open-software operating system in the world

Modules/ workshop content

Introduction to linux

Linux directory structure

Managing files

Environment variables

Network configuration

Remote servers/applications

Introduction to shell scripts

Introduction to operators

Duration

56 hours (7 days)

Fee

MVR 7250

Commencing

22nd October 2017

CERTIFIED ETHICAL HACKER (CEH)

Course/ workshop description

Ethical hackers are skilled professionals who understands and knows how to look for weaknesses and vulnerabilities in target systems.

Duration

40 hours (5 Full Days)

Fee

USD 1750 (inclusive of exam vouchers)

Commencing

1st October 2017

Facilitators

Mr. Kushantha Gunawardana

Website link

https://www.eccouncil.org/programs/certified-ethical-hacker-ceh/

CUSTOMER INSIGHTS

Course/ workshop description

Customer Insights, Data Analytics, Big Data etc. have become the new buzz words among the business world. Join the one full day program to discover how you can unlock and benefit from the customer data you currently hold and can reach out too.

Modules/ workshop content

1. Learn what customer data is relevant.
2. Find out where you can access such data.
3. How to populate your existing customers records.
4. Discover opportunities for data analytics.
5. Identifying Your best customers and those to develop.
6. How to find new customers who are profitable.
7. Selecting lapsed customer who are worth wining back.
8. identifying products for customers and not customers for products.
9. How to increase customer values.

Duration

8 Hours (1 Full Days)

Fee

USD 290 (inclusive of refreshments)

Commencing

21st October 2017

STRATEGIC HR MANAGEMENT

Course/ workshop description

Be able to develop a holistic view of the role of HR in a modern business context. Gain insights of the best HR practices and offer trending concepts of modern HRD

Duration

16 hours (2 days)

USD

585 (inclusive of tea and lunch)

Registration deadline

9/24/2017

Commencing

7 & 8 October 2017

DIPLOMA IN BUSINESS ADMINISTRATION

Course/ workshop description

Efficiency and productivity in the office can only be achieved if Supervisors have a clear and detailed understanding of procedures, systems and the office technology

This programme provides students with the knowledge that they will ultimately require for the efficient supervision of office staff, systems and procedures. The programme provides the essential management knowledge required by those who will ultimately assume positions as Office Managers.

Office Managers are involved in and responsible for a wide range of activities. Their responsibilities include determining policy, setting targets and budges, employing and controlling staff and ensuring that the highest level of service is provided to customers and other departments within the organization.

Objectives

1 – The programme is designed for those school leavers who will commence their careers as clerical or general office staff but who wish eventually to become Supervisors or Office Mangers. It provides the foundation knowledge required by most employers and the range of subjects widens the employment opportunities for those undertaking the programme.

2 – The Programme is designed for those who will ultimately seek positions as Office managers and provides students with the knowledge necessary for the effective management and administration of staff and Resources.

Modules/ Workshop content

Accounting
Business Management & Administration
Computer Appreciation & Applications
International Business Communications
Office Procedures & Administration
Business Law
Human Resource Management
Management Theory & Practice
Purchasing Management
Sales & Sales Management

Entry Criteria

• GENERAL ENTRY
o Successful completion of Higher Secondary Education OR
o Attainment of a Level 4 qualification in a related field OR
o Attainment of a Level 4 Foundation Study Program approved for the specific Diploma program.
• ALTERNATIVE ENTRY
o 20 years old, completion of a Level 4 qualification (unrelated), and successful completion of an MQA approved University Preparation Program OR
o 20 years old, completion of secondary school, 2 years of relevant work experience, and successful completion of a MQA approved University Preparation Program. (University Preparation Program can also be conducted at FEC simultaneous to your Diploma program or before program commencement)

Certification

MQA approved Diploma level Certificate

Duration

16 Months

Fee

MVR 30100

Commencing

End of September 2017

Certificate Awarding Body

Focus Education Centre

Adobe InDesign

Course Details

Adobe InDesign is a powerful desktop publishing software used to create posters, magazines, flyers, books and more. Learn page layout combined with time-saving techniques for a more efficient and productive workflow! Adobe InDesign is a page design software program that lets you design and release a broad range of documents in print, online and on mobile devices.

Send in your applications to book your seats for the training.

 

Investment: MVR 2500/-

Duration: 20 hours